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While Salespeople continue to be the primary people who generate new sales opportunities for the staffing company, the Staffing specialist is the primary business advisor / solution provider/ relationship solidifier.
Staffing specialists wield the POWER of building or eroding important relationships with customers. They are often – potentially – the most important sales driver, revenue builder and profit-generating member of the staffing team. But, we are often reluctant to talk about that reality because … the one word that many Staffing specialists cringe over is the word: Sales. They cannot (and will not) accept the idea of ME = Salesperson. By simply replacing the mindset/title “Salesperson” to “Trusted Business Advisor” or “Customer Solutions Expert”, the Staffing specialist can grasp the understanding that the best way to build sales from the inside desk is to become a Customer-Centric Advisor, Solutions Provider and Client Retention Expert.
This excellent manual teaches even the most “gun-shy” staffing specialist how to be more productive and a bigger contributor to the success of their staffing company.
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