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SALES TRACK
Who Should Attend:
Staffing professionals who sell or manage salespeople in an office/administrative staffing branch or company.
Sales Representatives/Account Executives
Recruiters
Sales Managers
Selling Branch Managers
Executive Managers and Owners
What We Cover:
Sales Missions, Strategies & Goal Setting Techniques
Success Activity – Results Metrics
Best Practices in Sales of Office/Administrative Staffing Services
Where the Office/Administrative Staffing Sales Opportunities Can Be Found
Selling to Small-Medium Service Sensitive Clients
Selling to the Large Company
Selling Workplace Management Solutions (including VOP/VMS/EPO)
Successful Prospecting & Target Account Management
Successful Phone Selling Techniques
Building Successful Selling ‘Scripts’
Warming Up The “Cold Call”
Prospect Objection Management
Successful In-Person Sales Presentations and Client Visits
Client Management, Expansion & Retention
Time and Territory Management
Q & A
Post Meeting Group Discussions – Student Message Board Participation
Enroll Now / Class Schedule
PLACEMENT SPECIALIST TRACK
Who Should Attend:
Staffing professionals who recruit and/or staff or manage those who are involved in recruiting and/or staffing of office/administrative personnel.
Staffing/Placement Specialists
Recruiters
Branch or Operations Managers
Executive Managers and Owners
What We Cover:
Best Practices in Office/Administrative Staffing
Managing Your Desk and Your Time
Managing Stress and Avoiding Staffing Burn-Out
Managing Your Database for Fill-Time Efficiency
“Nearly Perfect” Skill Matching
“Nearly Flawless” Job Order Taking
Successful and Creative Recruiting
Interviewing and Assessing New Applicants
Candidate Management
Client Management
Handling Candidate and Client Complaints
Handling Challenging Situations (Worker Injuries, Harassment, Workplace Violence, Employee Theft)
The Art of Negotiation with Candidates and Clients
Building Relationships with Candidates and Clients
Q & A
Post Meeting Group Discussions – Student Message Board Participation
Enroll Now / Class Schedule
MANAGEMENT TRACK
Who Should Attend:
Staffing professionals who manage an office/administrative staffing division, branch or company.
Branch Managers
Executive Managers and Owners
What We Cover:
Business Planning
Business Development Fundamentals
Customer Service and Client Relationships
Internal Staff Hiring and Management
Internal Staff Training and Development
Standard Operating Procedures
Sales and Productivity Metrics
Best Practices in Office/Administrative Staffing Operations
Best Practices in Recruiting and Qualifying Candidates
Safety and Risk Management
Finance and Back Office Management
Q & A
Post Meeting Group Discussions – Student Message Board Participation
Enroll Now / Class Schedule
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